We are reaching out to all our valued customers with new updates concerning the current global situation. First off, and most importantly, we wish you and your families safety during this time and advise all of us to continue the recommended precautions.
Ghanem is still 100% operational and will continue to be of service as best we can throughout this global hardship, even if we are working remotely from home and have to limit our office interactions. All Ports, except Boston, MA are currently still open for receiving. Providence, RI and Newark, NJ are close terminals that we can change any bookings needed to for deliveries. Terminals have been and are expected to be imposing precautions which are for all our safety, such as Philadelphia screening drivers before they enter the terminal.
We encourage customers to use our online services at www.gforwarding.com for Online Bookings, VIN Tracking, Schedules & Rate Requests.
Last, if possible, we currently prefer Wire & ACH Bank Transfers rather than mailed payments to our office to help limit your and our exposure. We still have staff working in office to handle any mailed payments, and we are just preparing for potential situation of having all staff working remotely. *Please ask our accounting department for any banking or payment questions, we will be very flexible considering the current situation, offering discounts and wire fee waivers for multiple car payments.
Best Regards and Stay Safe,